These Terms and Conditions lay out transaction agreements of both parties: Cadron Creek Soapworks llc (cadroncreekwholesale.com) and the customer.
Purchase Agreement
By entering payment information and clicking the payment button at checkout, the customer agrees to purchase the items in their cart for the stated amount (applied coupons and sale prices as listed on the checkout screen). This amount includes current product prices, associated sales taxes, and shipping costs as shown at checkout.
Cadron Creek Soapworks llc agrees to package and ship the order within 5 business days of purchase. Some exceptions may apply:
- Custom orders;
- Large orders not entirely in stock; and/or
- Unexpected interruptions to work.
Cadron Creek Wholesale will contact the customer if any of the above are true. If the customer then wishes to cancel the order before it is shipped, they may do so and will receive a full refund.
Read our refund and returns policy here.
Processing Time
Processing orders takes 1 – 3 business days, depending on inventory. If you backorder or submit a custom order, please allow at least 10 business days for production and processing.
Shipping
Our products are heavy, so we use USPS Flat Rate Shipping for the perfect balance of speed, tracking, insurance, and weight.
We charge a $10.00 flat rate shipping fee for most items–additional items will not add to the shipping cost.
We insure and track every package. If your package is lost by USPS, Cadron Creek Soapworks will submit an insurance claim with USPS. In case of package loss, we may issue a refund or a replacement. The customer will receive regular updates on their case.
If you live in Central Arkansas, we are happy to meet you for pickup.
Questions?
If you have any questions or concerns about our terms and conditions, please contact us!
Email: melissa@cadroncreekwholesale.com